A fresh-to-market fully bootstrapped start-up DTC brand had already failed two launches.
During D.O.C.S.™, we administered the Launch Treatment Plan™ (offer + sequence + shipping cadence for the relaunch) — prescribing the right positioning, funnel flow, and execution rhythm so the relaunch could scale without trial-and-error.
The losing offer turned into a 3x ROAS winner. From $0 to $1M+ in a matter of months.
A 7-figure DTC brand's growth stalled due to ops chaos—meaning: ad-hoc "processes" resulting in constant bottlenecks, and marketing throwing ideas at the wall hoping they'd stick.
During D.O.C.S.™, we administered the Scale Treatment Plan™ (the exact order of offers + creative + funnel tests, tied to a weekly shipping cadence) — tightening the build/launch flow and upgrading what hit the market (positioning, angles, and conversion points)
The brand scaled from ~$1M to $10M+ all while keeping the funnel profitable, growth sustainable & needing less of leadership valuable time.
An 8-figure DTC brand tried launching their 2nd hero product... but were unprofitable after 4 failed launches.
During D.O.C.S.™, we administered the Hero Relaunch Treatment Plan™ (angle discovery + offer framing + launch sequencing, enforced by a weekly shipping rhythm) — isolating the winning hook, rebuilding the offer narrative, and getting profitable tests into market on schedule so marketing stopped guessing and the product finally scaled.
A net new angle & hook sent ROAS skyrocketing and turned the "failed" product into their new $20M/yr Unstoppable Hero Product -> which they are still selling 3 years later (as of 2026).
An 8-figure DTC brand’s leadership was constantly "fire fighting" deadly low marketing KPIs & high return rates.
During D.O.C.S.™, we administered the Continuity of Care Flywheel™ (offer refinement + creative iteration + post-purchase feedback loops) — rebuilding what hit the market and how it learned, so winning messages carried through acquisition, conversion, and retention, returns dropped, and growth stopped relying on constant fire-fighting.
With a now unified Creative, CRO, Retention & CX the brand scaled from ~$10M/yr to ~$25M/yr with a reduction in returns, faster launches & operations robust enough to sustain the next phase of growth to $50M a year.
An 8-figure DTC brand faced rising CPMs and couldn’t hit day 1 subscription value targets to profitable on acquisition.
During D.O.C.S.™, we administered the Subscription Pricing Protocol™ (rebuilding the subscription offer, pricing tiers, and day-1 value math to match acquisition reality) — so front-end economics finally worked, d1ASV (day-1 average subscription value) jumped immediately, and paid acquisition could scale profitably despite rising CPMs.
The new subscription pricing structure hit the Ad1SV (average day 1 subscription value) forecast two years early than expected and gave the business financial flexibility to scale paid acquisition profitably.
An 8-figure DTC brand's team continually missed deadlines, and this resulted in multiple failed quarterly goals.
During D.O.C.S.™, we administered the Doctor’s Rounds Cadence™ — a weekly operating rhythm with clear owners, tracked commitments, and KPI accountability across Meta, YouTube, Google, phone sales, and retention.
Teams went from failing quarterly to hitting 70% of goals. This saved an estimated 100+ c-suit's hours per quarter with the CEO confident these new standards would lead to long term success.
— Tom McCann UK’s Top Direct Response CMO Behind Multiple 7–8 Figure Brands
An 8-figure women’s health brand’s paid acquisition had turned volatile — audiences were fatigued, testing was unstructured, and CAC was steadily creeping up.
During D.O.C.S.™, we administered the Acquisition Testing System™ — new audience segmentation, creative mapping, and funnel alignment — then installed a repeatable testing cadence.
Within days, multiple ad sets stabilized at 3–7+ ROAS on €200/day budgets — restoring predictable, scalable acquisition.
The illness:
A mid-8-figure DTC operator was spending seven figures per month on ads — but creative teams were guessing what drove performance. Testing was opinion-led, scaling was fragile, and spend was capped by uncertainty.
The surgery:
I installed a Creative Performance Diagnostic System™ — standardized metrics, creative mapping, and weekly decision rules — so every ad was measured, compared, and scaled using shared performance criteria.
The results:
Within 60 days, spend scaled to the highest level of the year across six funnels — with stable CPA ($100–$150), healthy AOV ($170–$230), and consistent ROAS bands — turning creative testing into a repeatable growth engine.
A DTC brand couldn’t scale profitably because the account struggled with ad fatigue & most creatives either dying on arrival.
During D.O.C.S.™, we administered the Creative Triage Protocol™ — isolating winning angles fast, killing fatigue early, and feeding repeatable VSL winners into a scalable testing pipeline.
Within few sprints a new highly profitable VSL script emerged (and hundreds of variations!) - resulting in $865K spend, selling 14,777 units and generating $2.03M in revenue at a 2.34 ROAS. Long term, this new process installation created an environment where the copy & video team could now repeatably find more scalable winners on their own year after year without me.
The same 8-figure women’s health operator needed to scale a new hero offer — but without a disciplined system, creative testing turns into chaos: endless edits, inconsistent results, and CAC creep.
We re-deployed the D.O.C.S.™ Acquisition Testing System™ and used it to generate a winning creative template, then spun up hundreds of variations from that template (hooks, angles, proofs, openings, pacing, and cuts) while maintaining one consistent testing cadence and rollout rule-set across accounts.
That repeatable template + variations engine scaled to $2.9M in tracked revenue on $1.93M spend (1.53 ROAS) while holding ~$170 AOV across 17,395 purchases.
A Ecomm Teams YouTube ad account faced constant rejections and shutdowns—killing over 10%+ of revenue stream.
During D.O.C.S.™, we administered the Claims & Compliance Protocol™ — standardizing the brands compliance rules, pre-flight checks, and revision paths so ads cleared review fast without killing performance.
The team eliminated ~80% of YouTube ad rejections, giving them back 10% of their revenue.
— Mark Dito | CEO of Infinite Angles | Creative With TRS Golf, Salt.xo, Anothersole, Atlas Coffee Club, and Airmoto
A 7–figure DTC brand needed a leader who could push creative work, strategy, and execution to hit bigger growth targets without chaotic overspending.
During D.O.C.S.™, we administered the Vitals Board™ — a prioritatry KPI scoreboard + decision rhythm that gave the team clear targets, faster calls, and data-backed direction so creative and spend scaled without chaotic overspending.
With a new reputable ads testing system new creatives consistently hit scale targets. This is why Holly called it one of the best work experiences of her career.
A-List direct response copywriter whose work has generated over $1B in sales [Messaged the DOC on LinkedIn after reading my VSL campaign with 4x NYT bestselling author Jim Rickards, A-list copywriter David Deutsch]
Revenue per session on an 8-figure brand’s 7-figure funnel was quietly bleeding beneath the surface — traffic was arriving, but the persuasion & flow weren’t extracting full value per customer they needed to scale.
During D.O.C.S.™, we administered the Targeted RPC Stint Operation™ — rebuilding the decision path to remove friction and increase purchase momentum.
A 23% lift in revenue per session — from $14.98 → $18.49 — with the variant showing a 96% probability to be the best performer.
An 8-figure affiliate agency had a funnel that was underperforming on upsells - limiting AOV, LTV, and putting extra pressure on CAC.
During D.O.C.S.™, we administered the Upsell Treatment Plan™ — reworking post-purchase offers and sequencing so upsells matched buyer intent, lifted AOV, and relieved pressure on CAC.
Upsell 1's take rates jumped 300%, driving higher LTV and helping lift Average Order Value (AOV) by 89%.—leading to a conversion optimization roadmaps for 19 other brands.
The C-Suit team worried day and night because their current hero product was dying & they needed a new hero product launch - but with a new product, a highly competitive market & mixed signals from current customers they couldn't decide on how to roll out the go-to-market strategy without spreading their team/resources thin or overspending on multiple angle/offer launches.
During D.O.C.S.™, we administered the Go-To-Market Treatment Plan™ — diagnosing demand signals, structuring angle tests, and sequencing the launch so the winning offer emerged without spreading spend or team focus thin.
The hero product launch achieved 10x ROAS on the winning angles, validating a scalable offer and this gave them a go-to-market execution system they could repeatably use.
A 7-figure funnel inside a 9-figure agency was receiving steady traffic — but conversions were anemic and initial order revenue was underperforming. The engine was running, but value wasn’t being extracted.
During D.O.C.S.™, we administered the Conversion Path Accelerant™ to reducing decision friction to increase purchase momentum.
With traffic essentially unchanged, initial sales jumped 29.9%, conversion rate lifted from 0.90% → 1.28%, and initial order revenue increased 29.5%
An 8-figure DTC brand needed go-to-market leadership that could launch and scale products profitably—while staying compliant and customer-first.
During D.O.C.S.™, we administered the Go-To-Market Ops-Prep Protocol™ — aligning strategy, execution, and compliance so new products could be launched, scaled, and sustained without sacrificing customer trust or profitability.
Under my guidance, products didn’t just launch—they sustained long-term success, including a YouTube campaign that became the company’s most profitable multi-million-dollar growth engine.
The subscription funnel was confusing customers—driving low ROAS, high churn, and frustration with rebills.
During D.O.C.S.™, we administered the Subscription Clarity Protocol™ so the funnel stopped confusing customers and started converting profitably with lower churn.
The new subscription funnel hit a 4.7 ROAS within 30 days and drove subscription awareness from ~30% to 70%, then to 90%—sharply reducing first-month churn.
A free-trial–driven subscription funnel couldn’t scale profitably, with low return per customer and MRR capped by weak economics.
During D.O.C.S.™, we administered the Subscription Economics Protocol™ so free trials stopped leaking value and started producing scalable MRR.
The 2 new funnels beat the control by 2–3x, lifting RPC from $2 to $6 on a $400 AOV and delivering record MRR while holding a 2x ROAS.
Refunds, cancellations, missed calls, and slow response times were climbing—creating customer frustration, revenue leakage, and internal fire drills.
During D.O.C.S.™, we administered the Refund & Cancel Triage Unit™ — a dedicated cancellation/refund department with clear roles, scripts, and escalation paths, built in collaboration with the CEO + COO to protect revenue and convert at-risk customers into retained customers.
A dedicated revenue-protection department was created and immediately began performing: $100K+ saved in the first week, sustaining 50%+ win rate on incoming requests—driving refund rates down and contributing to improved TrustPilot + BBB performance, ultimately saving ~$1M in 8 months (≈10% of annual revenue).
An 8-figure DTC brand faced retention issues with over 30%+ of customers churning MoM (month-over-month).
During D.O.C.S.™, we administered the Patient Education Protocol™ — rebuilding onboarding and retention communication so customers got the right info at the right time (email flows, in-app guidance, FAQ updates), reducing confusion-driven churn.
New education and communication workflows achieved high response rates, improved marketing and support materials, and made a significant 40% reduction in the brand’s retention problems.
The brand’s reputation was a liability: BBB and Trustpilot scores were low, complaints were public, and that distrust was bleeding into conversion, retention, and paid performance.
During D.O.C.S.™, we administered the Reputation Recovery Protocol™ — partnering with the CEO + COO to turn customer feedback into fixes, upgrade the support experience, and create a consistent “review turn-around” workflow that earned positive reviews the right way.
Reputation flipped from “risk” to “asset”:
BBB improved from 3.8 to 4.3
Trustpilot improved from 3.1 to 4.7
…and the improved scores became usable credibility in marketing, supporting stronger trust and conversion.
An 8-figure DTC brand needed to scale recurring revenue fast, but the existing subscription flow under-monetized first-time buyers.
During D.O.C.S.™, we administered the First-Purchase Monetization Protocol™ so first-time buyers became profitable subscribers at scale.
90% of first-time buyers opted into subscription, helping hit $1M MRR in the first six months and scale recurring revenue to $5.3M within a year.
— invited to the COO seat in one of his other Ventures —
An 8-figure DTC brand needed strong marketing leadership to keep projects on track—without stifling creative talent.
During D.O.C.S.™, we administered the Leadership Operating Cadence™ so projects moved fast, creativity stayed high, and leadership didn’t become the bottleneck.
Team culture shifted to smarter, faster execution with consistently strong campaign results—and the senior UI/UX designer called him the best leader she’d ever worked with.
Commentary From The Doc:
Great brands aren’t just built on strategy... they’re built on teams that execute with passion and precision.
I don’t just optimize funnels and marketing; I built a culture of bold, creative thinkers that turn brainstorming sessions into game-changing growth strategies.
When people care about how they fit into the story, as a natural consequence, they are driven to get the BEST results of their career.
— W. A., Founder of a Global 8-figure DTC brand [Photo redacted at client’s request for privacy]
Peter Coyne is a publisher, marketer, copywriter, and co-founder of Next Phase Media. Before the age of 30, he scaled an Agora Financial franchise past $100M per year. Today, he partners with info-publishing businesses to provide sales copy, acquisition, monetization, and management results.
- a viral performance marketing team driving 500M+ impressions, 400k+ clicks, and 50k+ monthly leads across massive cross-platform campaigns [Photo redacted at client’s request for privacy]
No pressure
No obligation
You’ll leave with:
Clarity on what’s actually constraining growth
A prioritized next step (even if that step isn’t with me)